The Family Puppy
Return policy
We'll always take a puppy back. Always.
Our commitment to every puppy is for life. If at any time your pet is no longer a fit for your home — whatever the reason, no questions asked — we will take them back and find a loving home.
How it works
- Get in touch with our team.
- Bring your pet in for a wellness check.
- We re-home with care.
This commitment is independent of any refund and applies for the life of the pet.